— Serenity is a Swiss Army knife of strategy, creativity, innovation and results. She has 20 years of user experience design, product development, and digital marketing experience for funded startups, G2000 and Fortune 500 companies. In 2020, she pivoted from private sector technology to State of California leadership, lending her talent, skill, and experience to address digital customer experience challenges to build trust, create efficiency, and help drive a sustainable future for all Californians.
